background
Throughout the pandemic McDonalds has strived to set a high standard for safety for both their crew members and customers. Long drive-thru lines have become a problem but they see an opportunity in CAI to innovate and create a drive-thru experience that eliminates the line-up.
![](https://cdn.myportfolio.com/80cfdc5048b17e674f28402ec7856109/00847a5e-7c66-4b46-b8cd-c2a6ab137429_rw_1920.png?h=f85b8f3bba0bfdf7a5241142c2147c7c)
Interview: Alumni Spotlight
customer journey
![](https://cdn.myportfolio.com/80cfdc5048b17e674f28402ec7856109/5c4ee08b-cacf-4af0-af0a-dc0213d79c1a_rw_1920.png?h=860ce026fecbdbdc22da0eb1df2c83b4)
Value Proposition
Our Drive-thru assistant helps McDonald's’ drive-thru customers with faster and simpler ordering and reduced menu confusion so they can save time and stay safe.
more process details coming soon
![](https://cdn.myportfolio.com/80cfdc5048b17e674f28402ec7856109/e40b15ad-5477-4df0-b133-e8b27e6d1967_rw_1920.png?h=97d4c95f45f0a111408da15737ee7ea8)
![](https://cdn.myportfolio.com/80cfdc5048b17e674f28402ec7856109/c5610efb-be4d-4ffc-9bad-e5e8266d7eae_rw_1920.png?h=ce458021876ea95f5e62613a521f9446)
![](https://cdn.myportfolio.com/80cfdc5048b17e674f28402ec7856109/36407920-43c1-48d5-9820-97fce4147b48_rw_1200.png?h=4d2416a277b8257c831efdbdf0f13226)
![](https://cdn.myportfolio.com/80cfdc5048b17e674f28402ec7856109/db5000dd-702d-4735-b6ec-f5c1ce935a74_rw_1920.png?h=4cdce08eb8a8a51d574291118536ea2d)
Voiceflow Prototype
![](https://cdn.myportfolio.com/80cfdc5048b17e674f28402ec7856109/5f66a9d5-7549-41e9-894a-54a438c91535_rw_3840.png?h=ec97bc15ae509b63f0e0eb17dfebcd25)
FINAL PROJECT PRESENTATION AND DEMOS