Me at Slalom
Design Lead & Experience Strategist with expertise in user-centered design, service design, experience strategy, and product innovation. Leads cross-functional teams to transform complex challenges into scalable, data-driven, human-focused solutions. Experienced across B2C & B2B, with strengths in finance, insurance, media, energy, ecommerce, hospitality, and enterprise technology.
At Slalom, partnered with Rogers, Desjardins, Goldman Sachs, Securian Canada, Ontario Power Generation, Ticketmaster, GreenShield, RE/MAX, AWS, and Visa to deliver enterprise-grade digital experiences that improve engagement, adoption, and business outcomes.
Bridges strategy, design, and technology to create intuitive, accessible, measurable products. Skilled in experience strategy, service design, UX/UI, customer journey mapping, design leadership, and design operations, , delivering solutions that accelerate transformation and drive lasting customer and business impact.
My focus
I focus on growing and developing the design team and forming strong partnerships with cross-functional teams to deliver excellent outcomes.
Awards:
Mogul Team Award - Creating a culture customer love - Q2 2023
Core Value Award - Fuel growth and innovation, Aug 2022
Mogul Team Award - Creating a culture customer love - Q2 2022
CERTIFICATIONS:
Salesforce AI Associate Certification - Jan 2024
EXCELERATE Service Design Masterclass - Feb 2023
Salesforce Certified User Experience Designer - Mar 2022
Selected Clients
Selected Case Studies